We want you to be happy with the goods and service you receive and so you have 28 days, from receipt of goods, to notify us if you wish to exchange an item or simply return the product for a full refund. Please note that the refund will not include the original delivery charge.
To return an item please find enclosed returns slip and attach to the outer packaging. Simply return your parcel to the post office making sure to get a proof of postage. Please include order number where possible.
General Enquiries - firstname.lastname@example.org
* Please note that jewellery items are non-refundable
We always aim to dispatch an order as soon as possible. Delivery is typically via Royal Mail, and can take between 3-5 working days. UK delivery will be charged at a fee of £4.95. Please note: Your order will only be despatched when all items included in the order are available.