The Harry Potter Shop at Platform 9 ¾

Delivery Delay

We’ve taken some time to ensure our online shop and warehouse operations can function safely under the current guidelines. The safety and welfare of our colleagues is our primary concern and we have taken the following precautions:

  • We are currently working with a reduced warehouse team to maintain social distancing of two metres.
  • Team members have been supplied with the necessary protection equipment to help them stay safe while they work.
  • Enhanced cleaning of our facilities and equipment is taking place regularly throughout the day.

We are currently experiencing a high volume of orders, causing a delay in processing times. We currently anticipate that orders may take up to 10 working days to be dispatched. We thank you for your patience and support while we work through these unprecedented circumstances.