The Platform 9 ¾ online shop is now open and accepting orders. In accordance with Government guidelines, The Harry Potter Shop at Platform 9 ¾, King’s Cross London remains temporarily closed.
We’ve taken some time to ensure our online shop and warehouse operations can function safely under the current guidelines, and are now pleased to be accepting new orders.
To ensure the safety of our colleagues, we are reducing the number of warehouse team members working at any time. We’re expecting demand to be high, if you aren’t able to process your order, please check back the following day.
While we do not expect any delay in the despatch of online orders during this time, there may be a delay with our delivery partners. Please check their website for the most up-to-date information.
The safety and welfare of our colleagues is our primary concern and we have taken the following precautions:
- We are currently working with a reduced warehouse team to maintain social distancing of two metres
- Team members have been supplied with the necessary protection equipment to help them stay safe while they work
- Enhanced cleaning of our facilities and equipment is taking place regularly throughout the day
We hope to welcome you to the shop soon, further updates on our reopening will be posted here on a regular basis.
Thank you again for your support and patience.